The Need for Leaders is Greater Than 2.2%


2.2%. That is the percentage of people in the US who are managers.*

2Point2PercentCan we afford to suggest that only managers can be leaders? No. The need for leaders is far greater than 2.2%. But every time the word ‘leader’ is used as a synonym for ‘manager’ it sends a message that the other 97.8% cannot be leaders simply because they are not managers. And when ‘leader’ is used to refer to an executive manager it restricts the number even further down to 0.76% of the US population.

First of all it is unfair to managers to expect that they alone can fully meet the needs of leadership, especially considering that typically they are already laden with immense responsibilities. And it’s unfair to all those who want to make a difference but are inhibited from doing so simply because they don’t have an acceptable job title.

What percentage of people should see themselves as leaders? 100%! The longing to matter and make a difference is part of our inherent need to adapt and grow. To suggest to anyone that they cannot be a leader denies them the opportunity to live a fulfilling life.

43.6%. That is the percentage of the US population that is employed.*

Can we afford to suggest that leadership only happens in the workplace? No. The need for leadership is greater than 43.6%. Leadership doesn’t have to happen within an organization. Leadership happens in relationship, in the space between one and another.

Leadership is about so much more than business. Leadership is life size. It can come from anyone and it serves everyone. We need to talk about how leadership happens within organizations but it is just as important to talk about how leadership happens outside of organizations.

Whenever you use the word ‘leader’ or ‘leadership’ make sure that you are indeed talking about leadership. Call it what it is because it matters. The need for leaders and for leadership is far too great to stuff it inside a few boxes on an org chart. The need is 100%.


* The numbers are based on the 2017 US population compared to the “May 2017 National Occupational Employment and Wage Estimates.” While the numbers are only for the US the concern applies globally.


Swans and a Lesson on the Lake

SwanHad an imminent cold snap been pressing in on the region the swans may have been in peril. But as it was with the air temperature already above freezing they were merely inconvenienced. The lake was almost entirely covered with a sheet of ice that was too thin for the swans to stand on but too thick to swim through. And so they sat, each in their own perforation in the ice.

It was on my morning commute that I spotted them as I drove by the lake. I immediately parked along the road, work was going to have to wait this day. Grabbing my binoculars, I walked to the shore near the swans. There were six of them, and it was odd to see these majestic birds in such an awkward predicament.

One juvenile swan attempted to swim over to another. But he could only gain an inch at a time with each budge against the ice. Another young swan tried getting his feet out ahead of him and in a brief, dramatic thrashing he was able to make a foot of progress but then gave up. Another swan that appeared to be a full adult tried another method that was more effective and more gracefully fitting of a swan. He would lift his chest and swim forward, breaking the ice by laying his body down on top of it. With each movement an odd keew sound emanated from the ice, like someone twanging a high-tension cable.

Meanwhile, right along the shore in a patch of open water a small flock of mallards swam freely. One paddled over to the edge of the ice and looked at the swans with a look of bemusement. A new pair of ducks came in for a landing. However, they overshot the open water. The drake dropped into the ice with a thunk, immediately coming to a halt. The hen was coming in just behind and to the right of him, and seeing her mate’s descent from flight to plight she quickly aborted her own landing, taking back to the air.

After creating some space for himself, the elder swan suddenly spread his grand white wings and launched himself free from the hole he had created. The other five seemed to say, “Well, ok, I guess that works, too,” and the flock joined together in taxiing down the frozen runway. When swans take off they will run across the surface of the water for a long way, their big, webbed feet slapping the lake with a WHAP-WHAP-WHAP! But on the delicate layer of ice the sound instead was a TAK-TAK-TAK. And then they were gone.

Such an event should simply be left for what it is. It seems a shame to try to derive some meaning or divine some human lesson from this moment. Nonetheless I will. What I took from this experience, in addition to a gossamer memory, is that even in the awkward moments there is grace and beauty to be found. Also, when faced with a challenge we should stick with what we’re good at. If that doesn’t work, adapt. If that still doesn’t work, find something else you’re good at. Work together with others and get them to join you. Soon all will be soaring.


Image courtesy of dan at

Life Size Leadership


“I want to be the leader!” called out a little girl as she got on her bike. “I want to be the leader!” yelled another girl. As the group of young kids headed off on another adventure I stood there pondering this passionate display of leadership that was so incredibly full of life. And I wondered why it shrinks as we get older.

How big is leadership? It’s bigger than even youthful exuberance and confidence. It’s as big as life. Because leadership is life. We are born with an innate desire for leadership that comes from the basic instinct to adapt and grow and become.

But then we begin to stuff it into organizational boxes and build walls around it. Pretty soon the walls restrict leadership to a select chosen few and the sign on the door reads, “Managers only.” For all the unchosen, “I want to be a  leader!” is soon replaced with “It’s not my job,” “I don’t have the authority,” or “Why doesn’t somebody do something?”

How do we take down these walls and bring leadership back to life?

Leadership is bigger than management. When you talk about management, call it management, don’t call it leadership. Down comes a wall. When you talk about really good management, call it good management, don’t call it leadership. Down comes a wall. When you talk about upper management, call it upper management or executive management, don’t call it leadership. Down comes a wall. Talk about how important it is for managers to be leaders but don’t suggest that only managers can be leaders. Down comes a wall.

Leadership is bigger than business. Talk about the role of leadership in business. But don’t suggest, intentionally or unintentionally, that leadership happens only in the context of running a business. Running a business is management, and it should be guided by good leadership. Leadership happens in boardrooms, and it happens at dinner tables and on playgrounds and at checkout lines. A leadership discussion can be about profits, or it can be about dreams or bullies or heartbreak or 10 pm curfews or what we’re going to do next. Don’t teach leadership as an occupational skill in business school, teach it as a life skill in kindergarten. Talk about leadership in the full context of life and walls start falling down all over the place.

Leadership is bigger than our boxes and walls. Fascinating things happen when we take down the walls we have built around leadership and open it up to everyone. People grow. Their eyes are opened to see they have the permission and ability and responsibility to lead. Their hearts are opened to the unique purpose they have to serve.

Managers are set free to be the leaders they are truly meant to be. Youth are no longer fettered with the label of “future leaders” and they live as leaders today. Citizens take a stand for justice because it is influence, not authority, that leads real lasting change. Groups of people who by their race or gender or other physical characteristics have often found themselves on the outside come to see that they are leaders by their own choice.

Service, influence, relationship, trust, community, vision  – this is the stuff of leadership. This is the stuff of life.

Let’s stop making leadership so much smaller than it really is. Let’s exuberantly declare, “I want to be a leader!” Let each and every single one of us boldly claim, “I am a leader!” Let’s set leadership free to be life size.


Start Seeing Leaders

Do a Google search on the word “leader” and then click on Images and many of your results will show a man in a business suit, or a clip-art character positioned above or in front of everyone else. The stereotypical image of a leader is someone in charge of the business.

To help break that stereotype and broaden the image, here is an exercise for you to try. When you are in public look at each person you encounter and think to yourself, “There’s a leader.” “There’s a leader.” You don’t need to get creepy about it. Don’t stare at people or point. Don’t walk up to them and say, “You’re a leader.” Just quietly consider each person you see as a leader.

Anyone can be a leader. And everyone should be a leader, prepared to lead when the moment calls on them to do so. Therefore the true image of a leader is as diverse as the entire world’s population. A leader can look like anyone anywhere.

Don’t forget to look at yourself. Look in the mirror or take a selfie and say, “Yes, there’s a leader.” Even those who are most confident in their leadership need a reminder once in a while.

More challenging is to look at someone you disagree with and see them as a leader. Even if you have made a personal choice yourself not to follow them consider the influence they may have on others. The image of a leader may not always be a pleasant one for us.

I challenge you to take on this exercise in a variety of places, at work, at school, at home, at the mall, driving down the street. When you’re in a presentation look at the person in business attire at the podium and think, “There’s a leader.” Then turn around and look at the young guy in jeans in the back of the room and think, “There’s a leader.” Try it with the people you see on TV or with the avatars that float through your social media stream. “There’s a leader.” It shouldn’t take long to raise awareness that a leader can look like anyone.

The business world is just one facet of leadership. Open up to the full spectrum. Open your eyes, open your mind and start seeing leaders.


Image courtesy of Chatchai Somwat at

Our Common Ground – Ten Principles for an Open Dialogue


It is difficult to have an open dialogue when we are wrapped up in a controversial issue. But even when we don’t agree on the issue, by agreeing to a few basic principles we can come together on common ground for a meaningful dialogue.

Our Common Ground
Ten Principles for an Open Dialogue

Agreement is not a prerequisite for respect.
We each walk our own path to come to common ground.
We are all at once both broken & brilliant.
Compassion for our brokenness brings us to common ground.
Passion for our brilliance brings us to higher ground.
Every single person matters.
No one of us can see the entire picture. It is only by our collective perspectives that we can begin to see and understand.
I cannot change you.
I can only inform and influence. For that to happen there must be an open door.
I don’t win by defeating you.
No one becomes more from someone else becoming less. We are in this together.
Do not speak from anger, speak from what makes you angry.
In your words and actions reflect who you are and respect who they are.
There is no contradiction in facts.
If contradiction exists it is in our understanding of the facts.
Selective facts are not facts.
A fact is a thread woven into the overall story of our world. To pull out a single thread only weakens the fabric.
The end goal is not to find an answer, it is to deepen understanding.
When together we gain a deeper understanding of the issue at hand then each can make better choices for the good of all.
On the path forward sometimes I will lead, sometimes I will follow, always I will serve.
It is service that keeps us together. If we have not come to a place where we can serve each other, then we must ask a different question and begin again.

Go To Peace

Image courtesy of Stuart Miles at


When the world around you goes to pieces, go to peace.

From news broadcasts to social media to hallway conversations there is set before us the hatred and divisiveness that has risen to the surface in our society. It seems the world is going to pieces and threatening to take us down with it. But yet peace persists. And it will prevail if we go to it.


Get to Know Peace

Become more familiar with what peace means to you in order to better recognize and nurture it in your life. When you think of peace do you see the still waters of a pond reflecting the beauty of a tranquil forest? Or do you see serenity standing with confidence before the waves of a tumultuous sea? Does peace speak to you in a quite whisper? Or does peace roar above the cacophony of a thousand voices?

Go to Peace

Once you have a better sense of what peace is to you then you gain a better sense of the moments and places where peace dwells most richly in your life. Is peace experienced in a quiet solitary time of reflection and mindfulness? Does it come in communion with creation? Does it come in a lively conversation with close friends? Wherever and whenever peace is at its brightest and warmest for you, go there, go there often.

Lead to Peace

Every one of us is called upon to be a leader, each of us in our own time, in our own way. Far too many never hear the call, far too many hear the call but do not answer. There is a call of service ringing out to us now to be leaders of peace. We need people with the strength of peace in their hearts that can bring others together on a higher ground of respect. How will you answer?

Join us

On Monday, November 21st, 2016 at 7 pm EST the #ImpactMatters tweetchat will be discussing peace, how we can find it and how we can live it. Please join us. The more perspectives we have the richer our dialogue will be.


CRANK UP THE JUDGEMENT! – From Mindfulness to Leadership

RainGrass“What a lousy day,” says the golfer.
“What a great day,” says the greenkeeper.
“It’s raining,” says mindfulness.

Much has been written about mindfulness and leadership. Yet in all that I have read there is an element that is lacking or missing altogether that is key in moving from mindfulness to leadership. And so I join the throng to offer another perspective.



Intentional and objective awareness

“Mindfulness means paying attention in a particular way;
On purpose, in the present moment, and nonjudgmentally.”
Jon Kabat-Zinn

One of the keys in this classic definition of mindfulness is intentional awareness. Another key is to be nonjudgmental. Mindfulness creates for a leader an intentional and objective awareness of the world as it is, seeing the current situation unfettered by perceptions and expectations.  This is critical because you can’t get to where you want to go if you don’t have a good understanding of where you’re starting from. The journey begins with being aware and present in the moment.

“The practice of mindfulness is, at its essence,
making the effort to be fully present
with what we’re doing or whom we’re with right now.”
Matt Tenney

A keen sense of situational awareness and self-awareness also helps you see where your gifts match up with the needs of the world about you, presenting opportunities to serve. This service lays the foundation for leadership. Service builds trust. Trust builds leadership.

Crank up the judgement!

That brings us to the piece that I feel is the missing link. In order to move from mindfulness to leadership you have to come to a point where you turn the judgement back on AND CRANK IT UP! If you feel uncomfortable with the word judgement use the term assessment. However you look at it, add your personal perspective to your mindful observations by beginning to question the current situation.

How does the situation align with your beliefs and values? What about the beliefs and values of others involved? What do you feel about it? What do you think about it? What about it makes you excited, scared, curious, confused? What about this situation is beneficial or harmful or challenging to me or to others around me? What about the current situation should be preserved or changed? Is the current situation as good as it needs to be or should it be improved upon? Can it be improved upon?

Reflecting then on these kinds of questions opens one’s eyes to opportunities to serve and opportunities to lead. If there is indeed an opportunity to lead ask yourself if you’re the one that should take the lead or if you should lift up someone else and follow their lead. If this is your time to lead then begin to articulate a vision of how things can be.

Having a keen awareness of what is and a powerful vision of what can be – Lead On!

Mindfulness one rainy day

Now imagine the golfer and the greenkeeper discover mindfulness. One rainy day they sit down together in the clubhouse and share a pot of coffee. They talk about the weather, accepting it for what it is. Then they discuss the opportunities offered by such a day and how to make the most of it. From that conversation comes a new program. On days when the weather is too inclement to be out on the course golfers can help out in the shop. Even if they’re not chasing the ball into a hole they can still be at the golf course, and they develop a sense of ownership. For the greenkeeper it’s a chance to get to know the golfers better and learn what they would like to see on the course. A mindful moment can lead to great things.

Mindfulness teaches me what is
that I may serve.

Reflection teaches me what can be
that I may lead.


 Image courtesy of iamharin at

Diversity and the Servant Leader

VarietyA characteristic we all share is that each of is different. Diversity is the life reality of who we are as a collection of unique individuals. This reality presents challenges but also immense opportunities. A Servant Leader is well equipped to address the challenges and to build on the opportunities, particularly in three key areas.


A great way to serve someone is to take down a wall that stands in their way and then turn those blocks to stepping stones. Too often our differences are used to stuff people into boxes and behind labels that senselessly keep them from living the life they are meant to live. A Servant Leader believes that everyone should have an equal opportunity to live into the fullness of who they are as a splendidly unique individual. That which makes a person unique is exactly what the world needs, so if they aren’t allowed to be who they are the whole world suffers. A Servant Leader calls out any discrimination, whether it’s based on readily discernible physical characteristics or more subtle traits, and brings the person forward where they can shine.


Diversity is also important for teams. There is no need to go looking for diversity, it’s everywhere. If you put any two people together you have diversity, so in a team it’s a matter of recognizing the diversity that exists and determining whether you have the elements of diversity necessary for the team to achieve the goal at hand. By focusing first on service to the person the Servant Leader is able to understand each individual on a team and what unique contribution they have to offer. And while allowing each individual to be present on the team as they are the Servant Leader binds the team by bringing them together around a shared story of where they are and where they are going.  The Servant Leader does not lose sight of the importance of individual contribution because they know that the primary objective of any team is the growth of each individual, and in this the team as a whole is enriched.


Diversity is also vital to leadership itself. The better you understand our differences, and see the unique contribution that you yourself have to make, the better equipped you are to serve and to lead.

And this is a time that is calling out for Servant Leaders to take a strong lead in embracing diversity. Sadly there are many well intended efforts these days to squelch and hide our differences. The thought is that sameness brings about equality. But the only way it creates equality is that everyone loses. And fear that one person’s uniqueness might offend another person has led to policies that prohibit people from demonstrating that which makes them who they are. This is done out of respect for the potentially offended person but it is in fact a great disrespect to the one who has had their lines blurred. The Servant Leader begins with respect for the individual, as they are, even when they disagree. Yes, even when offended by the actions of another the Servant Leader still respects the person. A Servant Leader creates a culture of service where people are free to reflect who they are and open to respect who others are. We can’t lead people into the fullness of who they can be tomorrow if they don’t even know who they are today.

Find strength in common ground
and energy in diversity.

 Image courtesy of jk1991 at

Mindfulness Along the Garden Path

IMG_0349They were just the right distance apart, or so I thought. When I laid the stepping stones through the new garden I carefully measured the distance between them. While I wanted the path to look nice it also needed to be effective since it is traversed frequently.

However, when I began using the new path I became frustrated. The placement of the stones was not as optimal as I had planned. The stones were closer together than my normal stride but yet they were too far apart for me to cover two in one step. The new path was forcing me to slow down in my quest to get from point A to point B.

Then one day as I was stutter-stepping through the new garden it dawned on me that the steps were exactly where they needed to be. Why was I always in such a hurry to get through this garden? Why not enjoy it? If the path was forcing me to slow down that was actually perfect. It served as a reminder to accept the moment and see the beauty around me.

Reflecting back I see that I learned a lesson in mindfulness that day in the garden. I could have continued to grumble every time I walked that path or I could have dug up the stones and moved them further apart. But by becoming more aware of the full situation at hand, and my attitude towards it, I came to realize that I had turned the stepping stones into obstacles. Seeing things for what they are however enables one to find the beauty in the present moment. And, wonder of wonders, suddenly obstacles become stepping stones.

“The first step toward change is awareness.
The second step is acceptance.”
Nathaniel Branden

Vertical Lines

VerticalLinesWe like to live in a black and white world with clear delineation between what is good and what is bad. Everybody goes onto either a nice list or a naughty list. And so we draw vertical lines on our world. We put the bad people on the other side of the line and the good people we collect on our side. And we keep drawing vertical lines until those lines become fences and walls and bars.

The truth though is that the line between good and bad is a horizontal line. And it runs through the heart of every human being. Each and every one of us is at once darkness and brilliance. This is human nature and it is all part of who we are. Our beliefs and values are important for they determine which part of us we live out in our day-to-day actions.

There are people whose beliefs conflict with the beliefs of others, and whose values do not respect the values of others. There are those who have never known anything but darkness in their life and they don’t see their own light or they just don’t know how to do anything that reflects their better nature. The actions of these people typically have a detrimental effect on those whose lives they touch, either intentionally or unintentionally.

These are the people that we tend to label as the “bad” people and we put them on the other side of the vertical line. We work hard to separate and exclude them. But this disregards the true situation at hand which muddles our efforts towards improvement. We absolutely must call out actions that do not serve the well being of society and the people behind those actions need to be held accountable. But we can’t do that effectively by pushing them off to the other side of our vertical line. We must stand with them at the horizontal line that lies between our humanness and our humanity.

As leaders there is something to be said for surrounding ourselves with positive people. We need to have a healthy and supportive environment. And if we carefully choose to focus our leadership on those who are most agreeable to us it will make our journey more pleasant and will increase the likelihood that we will get where we want to go.

But then we have to ask ourselves, did I leave behind those who needed the journey the most? Did I disregard a person because they are one of “them” when in fact they are a lot like me? Did I deny someone their greatest opportunity simply because they annoy me? Did I miss out on an opportunity to live out my better nature in service to them?